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1.- Who are we?

This website is owned by NAVIONTRUCK WORLD MEDIA, SL (hereinafter, "COPAIBA"), registered in the Mercantile Registry of ALMERIA: T1746, F42, S8, AL45176, with NIF: B04828885 and with registered office at Calle Salzillo 9, 1º E, 04740, Roquetas de Mar (Almeria).

2.- Information and consent

By accepting this Privacy Policy, the user (hereinafter, the "User" or "Users") is informed and gives their free, informed, specific and unequivocal consent so that the personal data they provide through the Web page located at the URL [https://www.copaiba.store/] (hereinafter, the "Website") are processed by COPAIBA, as well as the data derived from its navigation and any other data that may be provided in a future.

The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and the User can determine, freely and voluntarily, if he wishes to provide his personal data to COPAIBA.

3.- Obligation to provide the data

The data requested in the forms of the Web are, in general, mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.

Therefore, if they are not provided or are not provided correctly, they cannot be attended to, without prejudice to the fact that you can freely view the content of the Website.

4.- For what purpose will COPAIBA process the User's data?

The personal data provided through the Website will be processed by COPAIBA in accordance with the following purposes:

4.1. Data provided to formalize a purchase:

Manage, process, send and track purchases made.

Contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.

Conduct quality and satisfaction surveys.

Send personalized commercial communications to the User about COPAIBA products and services, by electronic and/or conventional means, unless the User objects by checking the box provided for this purpose on the Website.

Send commercial communications to the User, by electronic and conventional means, about products and services (i) of companies of NAVIONTRUCK WORLD MEDIA, SL, (Companies of NAVIONTRUCK WORLD MEDIA, SL), group of companies to which COPAIBA belongs and, (ii) of other companies with which COPAIBA collaborates, if the User gives his consent for it by checking the corresponding box.

Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.

Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

4.2. Data provided through out-of-stock product forms:

Inform Users of the availability of products they were interested in and that were out of Stock.

Send commercial communications to the User by electronic and/or conventional means, about products and services (i) of COPAIBA, (ii) of companies of NAVIONTRUCK WORLD MEDIA, SL, group of companies to which COPAIBA belongs and, (iii) of other companies with which COPAIBA collaborates, if the User gives their consent to do so by checking the corresponding box.

Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.

Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

4.3. Data provided through contact forms:

Manage, process and respond to requests, requests, incidents or queries from the User.

Send commercial communications to the User by electronic and/or conventional means, about products and services (i) of COPAIBA, (ii) of companies of NAVIONTRUCK WORLD MEDIA, SL, group of companies to which COPAIBA belongs and, (iii) of other companies with which COPAIBA collaborates, if the User gives their consent to do so by checking the corresponding box.

Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.

Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

4.4. Data provided through collaboration forms:

Manage the relationship with collaborators or influencers.

Send commercial communications to the User by electronic and/or conventional means, about products and services (i) of COPAIBA, (ii) of companies of NAVIONTRUCK WORLD MEDIA, SL, group of companies to which COPAIBA belongs and, (iii) of other companies with which COPAIBA collaborates, if the User gives their consent to do so by checking the corresponding box.

Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.

Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

4.5. Data provided for sending the Newsletter:

Manage the subscription and/or cancellation of the Newsletter.

Send commercial communications to the User by electronic and/or conventional means, about products and services (i) of COPAIBA, (ii) of companies of NAVIONTRUCK WORLD MEDIA, SL, group of companies to which COPAIBA belongs and, (iii) of other companies with which COPAIBA collaborates, if the User gives their consent to do so by checking the corresponding box.

Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.

Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

4.6. Data provided to obtain discounts or to participate in promotions:

Manage and carry out the promotion, as well as manage its development.

Send commercial communications to the User by electronic and/or conventional means, about products and services (i) of COPAIBA, (ii) of companies of NAVIONTRUCK WORLD MEDIA, SL, group of companies to which COPAIBA belongs and, (iii) of other companies with which COPAIBA collaborates, if the User gives their consent to do so by checking the corresponding box.

Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box provided for this purpose.

Carry out analyzes on the use of the Website and check the preferences and behavior of the User in order to improve communication with Users of the Website.

5.- What User data will COPAIBA process?

COPAIBA will process the following categories of User data:

5.1. To formalize a purchase:

Identification data: name, surnames and ID.

Contact information: email address, telephone number and postal address.

Transaction data of goods and services in COPAIBA: products and services acquired or in which the User shows interest.

Economic and financial data: bank card.

Navigation data.

5.2. Data provided through out-of-stock product forms:

Identification data: name and surnames.

Contact details: email address.

Transaction data of goods and services in COPAIBA: products and services in which the User shows interest.

Navigation data.

5.3. Data provided through contact forms:

Identification data: name and surnames.

Contact information: email address, telephone number and postal address.

Other data: data provided by the Users themselves in the open fields of the forms provided on the Website.

Navigation data.

5.4. Data provided through collaboration forms:

Identification data: name and surnames.

Contact information: email address, telephone number and postal address.

Navigation data.

5.5. Data provided for sending the Newsletter:

Identification data: name and surnames.

Contact details: email address.

Navigation data.

5.6. Data provided to obtain discounts or to participate in promotions:

Identification data: name and surnames.

Contact information: email address, telephone number and postal address.

Transaction data of goods and services in COPAIBA: products and services acquired or in which the User shows interest.

Navigation data.

In the event that the User provides data from third parties, they state that they have their consent and undertake to transfer the information contained in the Privacy Policy, exempting COPAIBA from any responsibility in this regard. However, COPAIBA may carry out periodic verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.

6.- What is the legitimacy of the treatment of the User's data by COPAIBA?

The legitimacy of the treatment of your personal data, will be the following:

6.1. Data provided to formalize a purchase:

Execution of the contract, to manage, process, send, follow up on the purchases made and contact the User to finalize the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.

Legitimate interest, to carry out quality and satisfaction surveys and to send personalized commercial communications, by electronic and/or conventional means, about COPAIBA products and services.

Consent, for the sending of commercial communications by electronic and conventional means, about products and services of third parties, whether from companies of NAVIONTRUCK WORLD MEDIA, SL, a group of companies to which COPAIBA belongs or from other collaborating companies.

Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

6.2. Data provided through out-of-stock product forms:

Consent, to inform Users of the availability of products in which they were interested and that were out of Stock.

Consent, for the sending of commercial communications by electronic and conventional means, about products and services of COPAIBA and third parties, whether from companies of NAVIONTRUCK WORLD MEDIA, SL, a group of companies to which COPAIBA belongs or from other collaborating companies.

Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

6.3. Data provided through contact forms:

Consent, to manage, process and respond to requests, requests, incidents or queries from the User.

Consent, for the sending of commercial communications by electronic and conventional means, about products and services of COPAIBA and third parties, whether from companies of NAVIONTRUCK WORLD MEDIA, SL, a group of companies to which COPAIBA belongs or from other collaborating companies.

Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

6.4. Data provided through collaboration forms:

Execution of the contract, to manage the relationship with collaborators or influencers.

Consent, for the sending of commercial communications by electronic and conventional means, about products and services of COPAIBA and third parties, whether from companies of NAVIONTRUCK WORLD MEDIA, SL, a group of companies to which COPAIBA belongs or from other collaborating companies.

Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

6.5. Data provided for sending the Newsletter:

Consent, to manage the subscription and/or cancellation of the Newsletter, carried out through the channel provided on the Website.

Consent, for the sending of commercial communications by electronic and conventional means, about products and services of COPAIBA and third parties, whether from companies of NAVIONTRUCK WORLD MEDIA, SL, a group of companies to which COPAIBA belongs or from other collaborating companies.

Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

6.6. Data provided to obtain discounts or to participate in promotions:

Consent, to manage the promotion and make the discount or promotion effective.

Consent, for the sending of commercial communications by electronic and conventional means, about products and services of COPAIBA and third parties, whether from companies of NAVIONTRUCK WORLD MEDIA, SL, a group of companies to which COPAIBA belongs or from other collaborating companies.

Consent, to develop a commercial profile, using third-party sources to offer the User products and services according to their interests.

The consents obtained for the aforementioned purposes are independent, so the User may revoke only one of them, not affecting the others.

To revoke said consent, the User may contact COPAIBA through [email protected]

7.- With which recipients will the User's data be shared?

The User's data may be communicated to:

The Public Administrations in the cases provided for by law.

NAVIONTRUCK WORLD MEDIA, SL parent company, based on the legitimate interest conferred by data protection regulations, for administrative management purposes of the business group.

The companies belonging to NAVIONTRUCK WORLD MEDIA, SL (defined above) in order to send the User personalized commercial communications, by electronic and conventional means, if the User authorizes it by checking the corresponding box.

Companies related to the marketing sector or belonging to Adigital, telecommunications, finance, leisure, mass consumption, automotive, energy and water, NGOs, jewelry and precious stones, in order to send the User commercial communications, by electronic and conventional means , related to the aforementioned sectors, provided that the User authorizes it by checking the corresponding box.

8.- International data transfers

The User is informed that COPAIBA has contracted the services of Shopify, Google, Microsoft, Dropbox, Mailchimp, Atlassian, Amazon Web Services and Slack, whose servers are hosted in the US, which implies an international transfer of data. However, international data transfers are regularized since the entities mentioned are adhered to the Privacy Shield Protocol.

9.- Data preservation

The User's data will be kept for the following periods:

9.1. Data provided to formalize a purchase:

The data provided to manage, process, send and monitor the purchases made will be kept during the contractual relationship and, once it has ended, during the prescription period of the legal actions that may derive from it.

The data used to contact the User to complete the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process will be kept for 180 days.

The data related to satisfaction and quality surveys will be kept for five (5) years.

9.2. Data provided through forms of products out of Stock, will be processed until the communication is sent to the User, indicating that the product is in Stock and, if it is not in Stock, for six (6) months.

9.3. Data provided through contact forms will be kept for the period necessary to process and respond to your request and, once completed, during the statute of limitations for legal actions arising from the aforementioned request.

9.4. Data provided through collaboration forms will be kept during the contractual relationship and, once it has ended, during the prescription period of the legal actions that may arise from it.

9.5. Data provided for the sending of the Newsletter will be kept as long as the User does not revoke the consent given for this purpose.

9.6. Data provided to obtain discounts or to participate in promotions will be kept until the end of the promotion and, once it has ended, during the prescription period of the legal actions that may derive from it.

9.7. Data used to send commercial communications will be processed until the User opposes or revokes their consent.

Data used to carry out profiling, using third-party sources, will in no case refer to a period of more than three (3) years.

10.- Commercial and promotional communications

One of the purposes for which COPAIBA processes the personal data provided by Users is to send them commercial communications with information regarding products, services, promotions, offers, events or relevant news for Users.

In the event that the User wishes to stop receiving commercial or promotional communications from COPAIBA, they may request to unsubscribe from the service by sending an email to the following email address: [email protected]

11.- Responsibility of the User

The user:

Guarantees that they are over sixteen (16) years of age and that the data provided by COPAIBA are true, exact, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data communicated and will keep the information provided conveniently updated, in such a way that it responds to their real situation.

Guarantees that you have informed the third parties of whom you provide your data, if you do so, of the aspects contained in this document. Likewise, it guarantees that it has obtained your authorization to provide your data to COPAIBA for the indicated purposes.

You will be responsible for any false or inaccurate information you provide through the Website and for any direct or indirect damages caused to COPAIBA or third parties.

12.- Exercise of rights

The User can send a letter to COPAIBA, to the address indicated in the heading of this Policy, or by means of an email to the address [email protected], attaching a photocopy of their identity document, at any time and for free, for:

Revoke the consents granted.

Obtain confirmation as to whether COPAIBA is processing personal data that concerns the User or not.

Access your personal data.

Rectify inaccurate or incomplete data.

Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Obtain from COPAIBA the limitation of data processing when any of the conditions provided in the data protection regulations are met.

Request the portability of the data provided by the User in those cases provided for in the regulations.

Contact the DPO of COPAIBA through the following address: [email protected]

File a claim regarding the protection of your personal data before the Spanish Agency for Data Protection at the address C/ Jorge Juan, 6, 28001 - Madrid, when the interested party considers that COPAIBA has violated the rights that are recognized by the regulations applicable in data protection.

13.- Security measures

COPAIBA will treat the User's data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures that guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

14.- Changes

COPAIBA reserves the right to review its Privacy Policy at any time it deems appropriate, in which case it will be communicated to the Users. For this reason, we ask you to regularly check this privacy statement to read the most recent version of COPAIBA's Privacy Policy.

15.- Acceptance and Consent

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the automated processing thereof by COPAIBA, in the manner and for the purposes indicated in this Privacy Policy.

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